Privacy Policy

Overview

This policy describes the information STATERA can receive through stateravibe.com and the choices available when you contact us. The website does not create customer accounts, process retail payments, or complete product shipping.

Information you provide

We receive information that you choose to submit through the website or direct contact channels.

• Wholesale inquiries may include name, company, email, phone, estimated volume, product interests, and a message.
• Group pricing inquiries currently collect an email address.
• Email, phone, and WhatsApp conversations contain the information you choose to share through those services.

Website analytics and technical information

When analytics is configured, the website uses Google Analytics 4 to understand page visits and selected interactions. Hosting and application systems may also create technical logs needed to operate, secure, and troubleshoot the website. Browser cookies or similar technologies may be used by these services.

How information is used

• Respond to product, retail, group, and wholesale inquiries.
• Review product interests and requested quantities.
• Operate, secure, diagnose, and improve the website.
• Understand aggregate website and content usage.
• Meet applicable legal obligations.

STATERA does not sell information submitted through these inquiry forms.

Service providers

Form submissions may be stored in the website's Sanity content system and may generate an email notification through the configured email delivery service. Google Analytics may process analytics information when enabled. These providers process data according to their own terms and privacy practices.

Amazon, WhatsApp, and other external services

Amazon processes information related to activity and purchases on its website. WhatsApp and Meta process information shared through their messaging platform. STATERA does not control the privacy practices of external platforms. Review the applicable platform policy before sharing information.

Retention, security, and requests

Information is retained as reasonably needed to respond to inquiries, operate the website, maintain business records, and meet applicable obligations. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

To ask about information you submitted, contact contact@stateravibe.com.

Changes to this policy

This page may be updated when website features or data practices change. The revision date above will be updated when changes are published.